A dedicated HR support team you can rely on
Our human resources support services team is committed to making your client experience a remarkable one. Whether you need us to dive deep into an complex matter or simply looking for a quick answer, our HR support solutions can assist.
A team of HR professionals
A small team of HR specialists is assigned to your account to provide HR guidance and coordinate the delivery of your services.
HR compliance support services
Your U.S.-based service team is located within your business’s region – they know the core human resource-related issues that are specific to your area.
Speed to service
Responses to your requests are timely, usually within two hours during regular business hours.
Personalized customer service
Your team knows you on a first-name basis and is focused on understanding your business objectives, timelines and needs.
Not a call center
You get direct access – phone number and email address – to your HR service team.
Proactive notifications
A service team member alerts stakeholders of significant changes to local, state and federal HR-related laws and regulations.
Proven HR experience
On average, each service team has more than 60 years of professional human resource experience combined.
Unmatched follow-through
From employee relations to benefits questions, our HR support system can help you navigate the challenges that your company faces from start to finish.
Why Insperity
stands out
Experience firsthand how a savvy team selects their top HR outsourcing partner. See how they tackle the decision-making process and select Insperity as their HR MVP.
A team of professionals provides
unrivaled service
Business
Performance
Advisor
Payroll
Specialist
Client
Liaison
HR
Specialist
Client Implementation
Project Manager
Performance
Specialist
HR Services
Manager
Safety
Specialist
Ready support and unsurpassed customer service
Our HR support specialists respond to your employees’ questions about their benefits, payroll, 401(k) and more, saving them – and you – time and productivity. Elevate the employee experience with our talent management team.
1,100
Average number of calls per day our contact center handled in 2021
250
Number of chat resolutions per day with our contact center
98%
Percentage of calls resolved in 8 minutes in 2021