Kelly Yeates

Vice President, Service Operations | Houston, Texas

Since 1992 Kelly has been learning, leading and innovating in the human resources industry, and is currently the Vice President of Service Operations at Insperity, focused on HR operations. She specializes in human capital strategy, total rewards solutions, EEO/regulatory compliance, and HR thought leadership. Kelly has a Master of Business Administration and a Bachelor of Arts in economics. She is also a Certified Compensation Professional and is certified as a Senior Professional in Human Resources and a SHRM Senior Certified Professional.

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7 ways to support employees during economic inflation

Whether or not inflation is directly impacting your bottom line, it is impacting your employees – here’s how you can support them through financial uncertainties.

Leadership and management

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Front-line managers: Your business strategy superheroes

If you're looking for a business strategy to help you expand, consider these tips to strengthen your front-line management team.

Strategy and planning

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Addressing current events at work: The good, the bad and the necessary

Many companies have solid communication plans – but have you considered how to handle employees’ expectations for their employers regarding current events? Here’s how to avoid missteps.

Strategy and planning

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The Families First Coronavirus Response Act (FFCRA): What you need to know

The Families First Coronavirus Response Act (FFCRA) went into effect April 1. Here's how it impacts your business, employees and what you need to do next.

Regulatory compliance

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COVID-19 pandemic: How to prepare your business

News about the COVID-19 pandemic understandably can be unsettling, but you need not panic. Here’s how to prepare your business.

Strategy and planning

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The EEOC’s new priorities: 5 emerging workplace issues to watch

Are you up to speed on the EEOC’s latest Strategic Enforcement Plan? Find out what emerging and developing issues in the workplace you should be monitoring.

Regulatory compliance

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Workplace Discrimination and Harassment: Are Your Managers Ready?

Do your managers know what to do when they see discrimination and harassment in the workplace? Do they know how to respond when an employee reports an incident? Find out what you need to teach your supervisors.

Regulatory compliance

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How to avoid the most common workplace discrimination charge

What is the most common discrimination charge among employers? Hint: It's not based on race, sex, or disability. Learn how to avoid this retaliation charge.

Regulatory compliance